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Membership Agreement and Privacy Policy

  1. Please read the Terms of Use carefully before using our website.
  2. Customers who use and shop on this website are deemed to have accepted the following terms:
    1. https://www.enkahome.com is an online shopping website published by ENKA HOME Software and Trade, and the operation of all related pages belongs to ENKA HOME Software and Trade.
    2. You (“User”), by using the services offered on the site, acknowledge that you are subject to the following terms, and by continuing to benefit from the services you confirm that you have the legal right, authority, and capacity to enter into a contract under the laws you are bound by, that you are over the age of 18, and that you have read, understood, and agreed to be bound by the terms stated in this agreement.
    3. This agreement imposes rights and obligations on the parties with respect to the website in question, and the parties declare that when they accept this agreement, they will fully, accurately, and timely fulfill the mentioned rights and obligations under the conditions required by this agreement.
  3. Responsibilities:
    1. ENKA HOME Software and Trade reserves the right to change or discontinue any services, products, or information available on this website and its extensions without prior notice. Changes take effect as soon as they are published on the website. By using the website or accessing it, you are deemed to have accepted these changes. These conditions also apply to other linked web pages.
    2. The company agrees and undertakes that the member will benefit from the contractual services, except for technical failures.
    3. The User agrees in advance that they will not attempt reverse engineering in the use of the site or engage in any other activity aimed at finding or obtaining the source code of the site, otherwise they will be responsible for any damages that may arise before third parties, and legal and criminal action will be taken against them.
    4. The User acknowledges that the information they provide during the use of the website is necessary, and in cases such as forgotten passwords, incorrect address information during product delivery, or incorrect billing address, they will be responsible for damages arising from incorrect or incomplete information provided by themselves, and that in such cases their membership may be terminated.
    5. ENKA HOME Software and Trade has the right to contact the user through the address, e-mail address, phone lines, and other communication details specified on the website by the user during registration or later, for communication, marketing, and other purposes. By accepting these Terms of Use, the User agrees and declares that unless otherwise notified in writing, ENKA HOME Software and Trade and its affiliated companies may carry out the above-mentioned communication activities directed at them.
    6. The User agrees not to produce or share content that is contrary to public morals, unlawful, violates third-party rights, misleading, offensive, obscene, pornographic, violates personal rights, infringes copyrights, or promotes illegal activities in their activities within the site, in any part of the site, or in their communications. Otherwise, they are fully responsible for any damages that may arise, and in such cases, the “Site” administrators reserve the right to suspend or terminate such accounts and initiate legal proceedings. In such cases, they also reserve the right to share relevant information with judicial authorities if requests for information about activities or user accounts are received.
    7. The responsibility for ideas, opinions, expressions, files uploaded to ENKA HOME, personal information sent to others, and messages closely related to personal rights shared by users while using the website belongs solely to the user. ENKA HOME cannot be held responsible in any way for such ideas, opinions, expressions, files, messages, and information.
    8. Users cannot advertise, sell any goods or services, or make offers for sales through the website.
    9. Users may forward their general requests and complaints regarding the ENKA HOME website through the communication channels provided in the contact information on the website.
  4. Intellectual Property Rights
    1. The design of the ENKA HOME website, all information, photographs, ENKA HOME and other brands, the www.enkahome.com domain name, logo, icons, graphics, and technical data are owned or licensed by ENKA HOME and are legally protected. The aforementioned items on the website may not be modified, copied, reproduced, translated into another language, republished, uploaded to another computer, shared, transmitted, presented, or distributed without prior permission and attribution. The website, in whole or in part, may not be used on another website without authorization. Any contrary actions require legal and criminal liability. All other rights of the ENKA HOME website not expressly stated here are reserved.
  5. Confidential Information
    1. The company shall not disclose personal information transmitted by users through the site to third parties. Such personal information includes any data intended to identify the User, such as name, surname, address, phone number, mobile phone, and e-mail address, and will hereinafter be referred to as ‘Confidential Information.’
    2. The User accepts and declares that, limited solely to being used for promotional, advertising, campaign, marketing, announcement, and similar activities, the company owning the Site may share their communication details, portfolio status, and demographic information with its subsidiaries or affiliated group companies. Such personal information may be used within the company to determine customer profiles, present promotions and campaigns suitable to customer profiles, and carry out statistical studies.
    3. Confidential Information may only be disclosed to official authorities in cases where it is duly requested by such authorities and where disclosure is mandatory under the provisions of the applicable mandatory legislation.
    4. No Warranty: THIS AGREEMENT CLAUSE SHALL BE VALID TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE SERVICES PROVIDED BY THE COMPANY ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS, AND NO EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, ARE GIVEN REGARDING THE SERVICES OR APPLICATION (INCLUDING ALL INFORMATION CONTAINED THEREIN).
  6. Registration and Security
    1. The User must provide accurate, complete, and up-to-date registration information. Otherwise, this Agreement shall be deemed breached, and the account may be terminated without notifying the User.
    2. The User is responsible for the security of their password and account on the site and on third-party sites. Otherwise, the Company cannot be held responsible for any data losses, security breaches, or damages to hardware and devices.
  7. Campaign
    1. Users can only use one campaign or coupon code per order. Campaign and coupon codes cannot be combined.
    2. If ENKA HOME determines that fraud has been committed by using computers or internet technologies in a manner that negatively affects the results of the campaign, or that registrations have been created unfairly by any means, it reserves the right to cancel the relevant participations without any notice. Even if these individuals appear on the winners list, if any unlawful action or behavior is detected, all participation data of the participant will be deleted and the right to claim a prize will be forfeited. (Including social media campaigns.)
  8. Force Majeure
    1. If obligations under the agreement cannot be fulfilled by the parties due to reasons beyond their control, such as natural disasters, fires, explosions, civil wars, wars, uprisings, public movements, declarations of mobilization, strikes, lockouts, epidemics, infrastructure and internet failures, or power outages (collectively referred to as “Force Majeure” below), the parties shall not be held liable. During this period, the rights and obligations of the parties arising from this Agreement shall be suspended.
  9. Entire Agreement and Enforceability
    1. If any provision of this agreement becomes partially or wholly invalid, the remainder of the agreement shall remain valid and enforceable.
  10. Amendments to the Agreement
    1. The Company may partially or completely amend the services offered on the site and the terms of this agreement at any time. Amendments shall become effective as of the date they are published on the site. It is the User’s responsibility to follow these amendments. By continuing to use the services provided, the User shall be deemed to have accepted these amendments.
  11. Notice
    1. All notifications to be sent to the parties regarding this Agreement shall be made through the Company’s known e-mail address and the e-mail address specified by the user in the membership form. The User accepts that the address specified during registration is their valid notification address, and if it changes, they will notify the other party in writing within 5 days. Otherwise, notifications made to this address shall be deemed valid.
  12. Evidence Agreement
    1. In the event of any disputes arising from the transactions related to this agreement between the Parties, the Parties’ books, records, and documents, as well as computer and fax records, shall be accepted as evidence in accordance with the Turkish Code of Civil Procedure No. 6100, and the user agrees not to object to these records.
  13. Dispute Resolution
    1. For the resolution of any disputes arising from the implementation or interpretation of this Agreement, the İnegöl Courthouse Courts and Enforcement Offices shall have jurisdiction.
  14. Introduction
    1. The privacy of our website visitors is very important to us, and we are committed to protecting it. This policy explains what we will do with your personal information.
    2. Your consent to our use of cookies in accordance with this policy when you first visit our site allows us to use cookies each time you visit our website.
  15. Source
    1. The purpose of this Privacy Policy (“Privacy Policy”) is to determine the terms and conditions regarding the use of personal data shared with the Company by Platform users/members/visitors (“Data Subject”) or produced by the Company during the use of the Platform operated by ENKA HOME SOFTWARE and TRADE through the website www.enkahome.com.

      The Data Subject declares that they have been informed about the processing of their personal data through this Privacy Policy and that they consent to the use of their personal data as specified herein.
  16. Collection of Personal Information
      The following types of personal information may be collected, stored, and used:
    1. Information about your computer, including IP address, geographic location, browser type and version, and operating system;
    2. Information about your visits to and use of the site, including referral source, length of visit, page views, and site navigation paths;
    3. Information such as your e-mail address provided for registering on our site;
    4. Information provided while creating a profile on our site, such as your name, profile picture, gender, date of birth, relationship status, interests and hobbies, education, and employment details;
    5. Information such as your name and e-mail address provided while subscribing to our emails and/or newsletters;
    6. Information entered while using the services on our site;
    7. Information generated while using our site, including when, how often, and under what circumstances you use it;
    8. Information relating to any purchases you make, services you use, or transactions you carry out through our site, including your name, address, telephone number, email address, and credit card information;
    9. Information you submit to our site for the purpose of publishing on the internet, including your username, profile picture, and the content of your posts;
    10. Any communications sent through our site or by e-mail, including communication content and metadata;
    11. Any other personal information you send to us;
    12. Before you disclose another person’s personal information to us, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
  17. Use of Your Personal Information
    1. To administer our site and business;
    2. To personalize our site for you;
    3. To enable your use of the services available on our site;
    4. To send you products purchased through our site;
    5. To supply services purchased through our site;
    6. To send you statements, invoices, and payment reminders, and to collect payments from you;
    7. To communicate with you for non-marketing commercial purposes;
    8. To send you email notifications you have specifically requested;
    9. To send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
    10. To send you marketing communications relating to our business or carefully selected third-party businesses which we think may be of interest to you, by post, email, or similar technology, if you have expressly agreed to this (you can inform us at any time if you no longer require marketing communications);
    11. To provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
    12. To deal with inquiries and complaints made by or about you relating to our site;
    13. To keep our site secure and prevent fraud;
    14. To verify compliance with the terms and conditions governing the use of our site (including monitoring private messages sent through our site’s private messaging service);
    15. And for other purposes.
    16. If you submit personal information for publication on our site, we will publish and otherwise use that information in accordance with the license you grant to us.
    17. Your privacy settings can be used to limit the publication of your information on our site and can be adjusted using privacy controls on the site.
    18. Without your express consent, we will not provide your personal information to any third party for the purpose of their or any other third party’s direct marketing.
  18. Sharing of Personal Information
    1. We may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.
    2. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company, and all its subsidiaries) as reasonably necessary for the purposes set out in this policy.
    3. We may share your personal information in the following circumstances:
      1. where required by law;
      2. in connection with any ongoing or prospective legal proceedings;
      3. in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
      4. to the purchaser (or prospective purchaser) of any business or assets that we are (or are contemplating) selling; and
      5. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information, where in our reasonable opinion such court or authority would be likely to order disclosure of that personal information.
      6. Except as provided in this policy, we will not share your personal information with third parties.
  19. International Data Transfers
    1. Information that we collect may be stored, processed, and transferred between any of the countries in which we operate, in order to enable us to use the information in accordance with this policy.
    2. Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in the European Economic Area: the United States, Russia, Japan, China, and India.
    3. Personal information that you publish on our website or submit for publication on our website may be available worldwide via the internet. We cannot prevent the misuse of such information by others.
    4. You expressly agree to the transfers of personal information described in Section F.
  20. Retention of Personal Information
    1. Section G sets out our legal obligations regarding the retention and deletion of personal information.
    2. Personal information that we process shall not be kept for longer than is necessary for the purpose or purposes for which it was collected.
    3. Notwithstanding the other provisions of Section G, we will retain documents (including electronic documents) containing personal data:
      1. to the extent that we are required to do so by law;
      2. if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
      3. in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
  21. Security of Your Personal Information
    1. We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
    2. We will store all your personal information on secure (password- and firewall-protected) servers.
    3. All electronic financial transactions entered into through our website will be protected by encryption technology.
    4. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
    5. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
  22. Amendments
    1. We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.
  23. Your Rights
      You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
    1. the supply of appropriate evidence of your identity ({INSERT YOUR POLICY TEXT — for this purpose, we will usually accept a notarized photocopy of your passport plus an original copy of a utility bill showing your current address}).
    2. We may withhold personal information that you request to the extent permitted by law.
    3. You may instruct us at any time not to process your personal information for marketing purposes.
    4. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
  24. Third-Party Websites
    1. Our website includes hyperlinks to, and details of, third-party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
  25. Updating Information
    1. Please let us know if the personal information that we hold about you needs to be corrected or updated.
  26. Cookies
    1. Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the browser is closed. Cookies do not typically contain information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. {PLEASE SELECT THE APPROPRIATE OPTION: We use only session cookies / only persistent cookies / both persistent and session cookies on our website.}
    2. The names of the cookies we use on our website, and the purposes for which they are used, are set out below:
      1. Advertising: Used to display behavioral and targeted advertising to visitors. It is possible to accept or reject via browser settings.
      2. Market Analysis: Used for conducting market analysis. It is possible to accept or reject via browser settings.
      3. Campaign/Promotion: Used to measure the effectiveness of campaigns. It is possible to accept or reject via browser settings.
      4. Facebook: These cookies allow Facebook members (or non-members) to be tracked for market analysis and product development purposes. It is possible to accept or reject via browser settings.
      5. Twitter: These cookies are used to track people who are members of social networks (or not) for market analysis and product development purposes. It is possible to accept or reject via browser settings.
      6. Google Analytics: These cookies collect all statistical data, thereby improving the presentation and use of the Site. Google may add aggregate statistics and data about interests to these statistics, allowing us to better understand users. Our site uses Google Analytics cookies. Data collected through these cookies are transferred to Google servers in the USA and maintained in accordance with Google’s data protection policies.
      7. Technical Cookies
        1. Session: Session cookies are used to maintain session continuity. It is possible to accept or reject via browser settings.
        2. Load Balancing: Load balancing cookies are used to reduce server load by distributing traffic. It is possible to accept or reject via browser settings.
        3. Security: Security cookies are used for security controls. It is possible to accept or reject via browser settings.
        4. Fraud Detection: Used to detect click fraud.
      8. Authentication Cookies
        1. User Identity: User identity cookies are used to ensure that users see only their own information. It is possible to accept or reject via browser settings.
        2. Personalization Cookies: Records the language chosen by the user and provides options accordingly. It is possible to accept or reject via browser settings.
        3. Mobile: If the user visits the Site from a mobile device, it is used to display either the main website (e.g., if the device supports Flash) or a mobile site that does not require Flash. The source site is recorded to better understand user preferences. It is possible to accept or reject via browser settings.
        4. Flash Cookies: Enable playback of audio and video content. It is possible to accept or reject via browser settings.
      9. When the user visits the website / to track users while navigating the site / to enable shopping cart usage on the website / to improve the usability of the site / to analyze the use of the website / to prevent fraud and enhance the security of the site / to personalize the website for each user / to target advertisements relevant to specific users’ interests / to define purpose(s);
      10. Most browsers allow you to refuse to accept cookies. For example:
        1. In Internet Explorer (version 10), you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy”, and then “Advanced”;
        2. In Firefox (version 24), you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unchecking “Accept cookies from sites”;
        3. In Chrome (version 29), you can block all cookies by accessing the “Customize and control” menu, clicking “Settings”, “Show advanced settings”, and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading;
        4. Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
        5. You can delete cookies already stored on your computer. For example:
        6. In Internet Explorer (version 10), you must manually delete cookie files (instructions can be found at http://support.microsoft.com/kb/278835);
        7. In Firefox (version 24), you can delete all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history”, clicking “Show Cookies”, and then clicking “Remove All Cookies”;
        8. In Chrome (version 29), you can delete all cookies by accessing the “Customize and control” menu, clicking “Settings”, “Show advanced settings”, and “Clear browsing data”, then selecting “Delete cookies and other site and plug-in data”, before clicking “Clear browsing data”.
        9. Deleting cookies will have a negative impact on the usability of many websites.
  27. Amendments to the Privacy Policy
    1. The Company may change the provisions of this Privacy Policy at any time. The current Privacy Policy shall become effective as of the date it is provided to the Data Subject by any means.