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Terms of Use

  1. Please read the Terms of Use carefully before using our website.
  2. Customers who use and shop on this website are deemed to have accepted the following terms:
    1. The website https://www.enkahome.com is an online shopping site published by ENKA HOME Software and Trade, and the operation of all related pages belongs to ENKA HOME Software and Trade.
    2. You (‘User’) agree that while using all the services offered on the site, you are subject to the following terms, and by benefiting from and continuing to use the services, you declare that you have the right, authority, and legal capacity to sign a contract according to the laws you are bound by, that you are over 18 years of age, that you have read and understood this agreement, and that you agree to be bound by its terms.
    3. This agreement imposes rights and obligations on the parties regarding the site in question, and when the parties accept this agreement, they declare that they will fulfill the mentioned rights and obligations completely, accurately, and on time, under the conditions required by this agreement.
  3. Responsibilities:
    1. ENKA HOME Software and Trade reserves the right to change or suspend any kind of services, products, and information available on this website and its extensions without prior notice. Changes become effective as soon as they are published on the website. By using or accessing the website, such changes are deemed accepted. These conditions also apply to other web pages linked from this website.
    2. The company undertakes that, except for technical failures, the member will be able to benefit from the services subject to this agreement.
    3. The User agrees not to engage in reverse engineering or attempt to find or obtain the source code of the website, otherwise they will be responsible for damages arising before third parties, and legal and criminal proceedings will be initiated against them.
    4. The User accepts that they are responsible for any damages arising from providing incorrect or incomplete information during the use of the website (e.g., forgotten password, incorrect address provided during product delivery, incorrect billing address), and in such cases, their membership will be terminated.
    5. ENKA HOME Software and Trade has the right to contact the User through the address, e-mail address, telephone lines, and other contact information provided by the User during registration or later, for communication, marketing, and other purposes. By accepting these Terms of Use, the User declares and agrees that unless they provide a written notice to the contrary, ENKA HOME Software and Trade and its affiliates may engage in such communication activities towards them.
    6. The User agrees not to produce or share content that is contrary to public morality and manners, unlawful, infringing on third parties’ rights, misleading, offensive, obscene, pornographic, infringing on personal rights, violating copyright, or promoting illegal activities. Otherwise, they are fully responsible for any resulting damages, and in such cases, the site administrators may suspend or terminate such accounts and reserve the right to initiate legal proceedings. The site also reserves the right to share information with judicial authorities if requests are made regarding activities or user accounts.
    7. The User is solely responsible for the opinions, thoughts, expressions, files uploaded to ENKA HOME, personal information sent to others, and messages shared during use of the website. ENKA HOME cannot be held responsible in any way for such opinions, expressions, files, messages, or information.
    8. Users cannot advertise, sell any goods or services, or make offers to sell through the website.
    9. Users may submit general requests and complaints regarding the ENKA HOME website through the communication channels provided on the website.
  4. Intellectual Property Rights
    1. The design of the ENKA HOME website and all information, photographs, ENKA HOME and other brands, the domain name www.enkahome.com, logo, icons, graphics, and technical data on the website are owned by or licensed to ENKA HOME and are legally protected. Without prior permission and proper reference, they cannot be altered, copied, reproduced, translated into another language, republished, uploaded to another computer, shared, transmitted, presented, or distributed. The website in whole or in part cannot be used on another website without authorization. Any such actions entail legal and criminal liability. All other rights of the ENKA HOME website not expressly stated herein are reserved.
  5. Confidential Information
    1. The Company will not disclose personal information transmitted by users through the site to third parties. This personal information includes, but is not limited to, the user’s name, surname, address, telephone number, mobile phone number, and e-mail address, hereinafter referred to as "Confidential Information."
    2. The User agrees and declares that they consent to the Company, as the owner of the site, sharing their contact details, portfolio status, and demographic information with its subsidiaries or group companies it is affiliated with, solely for the purposes of promotion, advertising, campaigns, promotions, announcements, and similar marketing activities. This personal information may be used within the company to determine customer profiles, offer promotions and campaigns suited to the customer profile, and conduct statistical studies.
    3. Confidential Information may be disclosed to official authorities only if it is duly requested by such authorities and where disclosure is mandatory in accordance with applicable mandatory legal regulations.
    4. No Warranty: THIS CLAUSE OF THE AGREEMENT SHALL BE VALID TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE SERVICES PROVIDED BY THE COMPANY ARE OFFERED AND MARKETED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, IN RELATION TO THE SERVICES OR THE APPLICATION (INCLUDING ALL INFORMATION CONTAINED THEREIN).
  6. Registration and Security
    1. The User must provide accurate, complete, and up-to-date registration information. Otherwise, this Agreement shall be deemed breached, and the User’s account may be terminated without notice.
    2. The User is responsible for the security of their passwords and accounts on the site and on third-party sites. Otherwise, the Company cannot be held liable for any data losses, security breaches, or damage to hardware or devices.
  7. Campaign
    1. Users may use only one campaign or coupon code in their orders. Campaigns and coupon codes cannot be combined.
    2. If ENKA HOME detects that cheating has occurred through the use of computers, internet technologies, or by any unfair means affecting campaign results during the campaign, it reserves the right to cancel such participations without notice. Even if such persons appear on the winners list, if any rule-violating action or behavior is detected, all participation data of the participant will be deleted and the right to receive any prize will be forfeited. (This includes social media campaigns.)
  8. Force Majeure
    1. If obligations under this Agreement cannot be fulfilled by the parties due to reasons beyond their control, such as natural disasters, fires, explosions, civil wars, wars, uprisings, public movements, mobilization, strikes, lockouts, epidemics, infrastructure and internet failures, power outages (collectively referred to as "Force Majeure"), the parties shall not be held liable. During such time, the rights and obligations of the Parties under this Agreement shall be suspended.
  9. Entire Agreement and Enforceability
    1. If any provision of this Agreement becomes partially or completely invalid, the remainder of the Agreement shall remain valid and enforceable.
  10. Amendments to the Agreement
    1. The Company may, at any time, partially or fully change the services offered on the site and the terms of this Agreement. The changes will become effective on the date they are published on the site. It is the User’s responsibility to follow such changes. By continuing to benefit from the services, the User is deemed to have accepted these changes.
  11. Notices
    1. All notifications related to this Agreement shall be made via the Company’s known e-mail address and the e-mail address provided by the User in the membership form. The User accepts that the address specified during registration is the valid notification address, and if it changes, they will notify the other party in writing within 5 days, otherwise notifications made to this address will be considered valid.
  12. Evidence Agreement
    1. In any disputes that may arise regarding the transactions under this Agreement, the parties agree that the parties’ books, records, and documents, as well as computer records and fax records, shall be accepted as evidence in accordance with Article 6100 of the Code of Civil Procedure, and the user agrees not to contest these records.
  13. Dispute Resolution
    1. For any disputes arising from the implementation or interpretation of this Agreement, the Courts and Enforcement Offices of İnegöl Courthouse shall have jurisdiction.